Help Desk — AI illustration

LiveAgent

Help Desk

✓ Verified 7 Jul 2026

LiveAgent is a robust software solution designed to streamline communication between agencies and their clients through a centralized interface. Founded in 2004, the platform operates as a comprehensive Help Desk that integrates multiple communication channels into one dashboard. By providing a dedicated space for client interactions, it allows teams to manage support tickets, inquiries, and project-related documentation efficiently. The system is built for scalability, making it a reliable choice for growing businesses that need to maintain high standards of client service without losing track of individual requests.

For agencies looking to enhance their professional presence, the software offers a fully functional client portal that keeps sensitive information organized and accessible. The platform supports over 200 integrations, ensuring that it can connect seamlessly with your existing tech stack, such as CRM tools or project management software. This level of connectivity helps eliminate data silos, allowing your team to respond to clients faster and with more context. Because the service utilizes a per-seat billing model, agencies can easily adjust their subscription based on the size of their support team, ensuring cost-effectiveness as the business expands.

Prospective users can explore the platform's capabilities through a 30-day free trial, providing ample time to test its features and workflow automation before committing to a subscription. The company maintains an official website at https://www.liveagent.com, where you can find detailed information regarding their pricing plans and product specifications. Should you require direct assistance or have specific technical questions, the company provides a contact phone number to reach their support team. Whether you are aiming to improve response times or provide a more transparent experience for your stakeholders, this software offers the necessary tools to manage your agency's client interactions with precision and ease.

Key facts

Starting price
15 USD/mo
Pricing tiers
Small, Medium, Large, and Enterprise
Free trial
Yes
Compliance
GDPR
Billing model
Per seat
Key integrations
200+
Trial length
30 days
Founded
2004
Deployment
Cloud
Support
Email, live chat, phone, Facebook, X, Instagram, WhatsApp, Viber, Telegram, contact forms, knowledge base

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