AI created – example scene, not an original photograph of this provider

Microsoft Dynamics 365 Customer Service

CRM

AI created – example scene, not an original photograph of this provider
AI created – example scene, not an original photograph of this provider
AI created – example scene, not an original photograph of this provider
✓ Verified 21 Jul 2026

Microsoft Dynamics 365 Customer Service is a cloud-based CRM and client portal solution designed for agencies and organizations requiring robust support infrastructure. This platform operates on a per-seat billing model, offering distinct subscription tiers for Dynamics 365 Customer Service and Dynamics 365 Contact Center. Prospective users can evaluate the software through a provided free trial, with detailed subscription costs available on the official pricing page. Technical assistance and user support are accessible via telephone or integrated chat channels. The software is managed through its official website, where businesses can also find a direct contact phone number for further inquiries regarding deployment and configuration.

Key facts

Pricing tiers
Dynamics 365 Customer Service · Dynamics 365 Contact Center
Free trial
Yes
Billing model
Per seat
Deployment
Cloud
Onboarding
Guided
Support
Chat, Phone

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