Portal Adoption Strategies for Agency Clients
Implementing a robust client portal is no longer a luxury for agencies; it is a fundamental requirement for scaling operations and maintaining client trust.…
8 min read
OneDesk is a SaaS platform based in Montréal, Québec that combines customer service, help desk functionality, and Project Management tools into a single client portal. Located at 6500 Trans-Canada, Suite 400, the software utilizes a per-seat billing model and offers a free trial for new users. To streamline workflows, the system supports API webhooks and features native integrations with Microsoft Teams, Outlook, Google Workspace, Gmail, QuickBooks, and WordPress. Interested parties can review the current subscription tiers via the official pricing page. As one of the best Project Management in Québec, the platform maintains a professional support presence with a listed contact phone number and standard weekday business hours.
Key facts
- Starting price
- 4 USD/mo
- Pricing tiers
- Help Desk — $12.99/mo · Project Management — $12.99/mo · Professional Service — $4/mo · Work Management — $26.99/mo · Standard — Custom
- Free trial
- Yes
- Compliance
- HIPAA
- Billing model
- Per seat
- Key integrations
- Microsoft Teams, Outlook, Google Workspace, Gmail, QuickBooks, WordPress
- API & webhooks
- Yes
- Deployment
- Cloud
- Onboarding
- Self-serve
- Support
- Email, Knowledge Base, Support Call
Opening hours
Monday9:00 AM – 7:00 PM
Tuesday9:00 AM – 7:00 PM
Wednesday9:00 AM – 7:00 PM
Thursday9:00 AM – 7:00 PM
Friday9:00 AM – 7:00 PM
SaturdayClosed
SundayClosed
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